Gig Oasis Terms of Service

These Terms of Service ("Terms") govern your access to and use of the platform operated by Gig Oasis Limited, a company duly registered under the laws of the Federal Republic of Nigeria (RC Number: 9336986), with registered address at Lagos, Nigeria ("Company," "We," "Us," or "Our").

By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms, policies, or guidelines incorporated by reference.

You acknowledge that this is an electronic agreement and that electronic assent (including clicking "I agree" or "Sign Up") constitutes legally binding acceptance.

To use the Services, you must:

• Be at least 18 years old (or age of majority in your jurisdiction).
• Have legal capacity to enter into binding contracts.
• Not be prohibited by applicable laws or sanctions lists.
• Provide complete, accurate, and truthful registration data.

Account obligations include maintaining credential security and accurate profile details.

We may require BVN, NIN, TIN, or CAC documentation for Nigerian compliance and business verification.

Freelancers are independent contractors, not employees.

Nothing in these Terms creates employment, partnership, or agency relationships between the Company and Clients/Freelancers.

Freelancers are responsible for taxes, legal compliance, tools, licenses, and service delivery methods. Clients are responsible for lawful engagements, timely feedback, and timely payments.

A Contract forms when a proposal/offer is accepted by either party and includes scope, price, delivery terms, and these Terms.

Users may not post illegal, fraudulent, or prohibited projects or services.

• No hacking, cheating, counterfeit documents, or illegal financial activity.
• No bots/scraping, impersonation, credential sharing, or data harvesting.
• No fee avoidance: platform-discovered work must remain on-platform for payment.

Violations may result in suspension, escrow forfeiture, or permanent account bans.

Gig Oasis charges platform subscription fees only. Customers buy booking credits; providers subscribe for dashboard access and discovery. Job prices agreed between a customer and a provider are paid off-platform. Gig Oasis does not hold job funds in escrow and is not a party to the service contract for the underlying work.

Subscription payments are processed by our secured Payment System, a PCI DSS compliant partner. Card details are tokenized and stored by our secured Payment System. Gig Oasis stores only masked card data (brand, last 4 digits, expiry) and authorization references needed to display your payment method and manage renewals.

Subscriptions and auto-renewal

• Plans renew automatically until cancelled from billing.
• Checkout captures explicit consent, timestamp, IP address, and browser user agent.
• Providers have a 3-day grace period after a failed renewal before lockout.

Credits

• Each customer account includes one lifetime free booking.
• Additional bookings hold 1 credit, refunded if the provider declines or the booking is cancelled before acceptance.

Displayed prices are in Nigerian Naira and are inclusive of applicable VAT unless a later invoice states otherwise. Nigerian tax reporting obligations remain with each User as required by law.

Platform software, branding, and proprietary assets belong to the Company or licensors. Reverse engineering and unauthorized derivative works are prohibited.

For paid deliverables, IP in work product transfers to the Client upon full payment, unless otherwise agreed in writing.

Users grant the Company a non-exclusive, worldwide, royalty-free license to use platform-posted User Content for platform operation and promotion.

The dispute process follows three steps:

1. Direct negotiation between Users through platform messaging.
2. Optional Company-facilitated mediation.
3. Binding arbitration under applicable Nigerian arbitration law.

The Company is not a party to Client-Freelancer contracts and does not guarantee service quality outcomes.

Escrow funds are held by the Company or payment partners in segregated accounts and do not accrue interest to Users.

Release occurs upon approval, auto-release, written agreement, or dispute outcome.

Refunds may apply for non-delivery, project abandonment, or mutual cancellation, typically returned to the original payment method.

Clients and Freelancers may leave public reviews and private feedback after project completion.

Fraudulent, retaliatory, or incentive-driven reviews are prohibited and may be removed.

Users may terminate accounts through settings or support contact.

We may suspend or terminate accounts for Terms violations, fraud, chargebacks, unpaid fees, or security risks.

Termination ends platform access, but accrued obligations and lawful data retention requirements may survive.

Platform and services are provided "as is" and "as available."

The Company disclaims implied warranties and does not guarantee project outcomes, profile accuracy, or uninterrupted service.

To the maximum extent permitted by law, indirect and consequential damages are excluded, and aggregate liability is capped at the lower of fees paid in the preceding 12 months or NGN 100,000.

Non-excludable liabilities under Nigerian law (for example fraud or negligent personal injury) remain unaffected.

You agree to indemnify and hold harmless the Company and related parties from claims or losses arising from your use of services, legal non-compliance, contracts with other Users, posted content, or tax/misclassification issues.

These Terms are governed by the laws of the Federal Republic of Nigeria.

Legal proceedings are subject to the Federal High Court of Nigeria or the High Court of the State of Incorporation.

Arbitration may be conducted in Lagos, Nigeria, in English, by a single arbitrator appointed by the Lagos Court of Arbitration.

• Amendments become effective 3 days after posting notice.
• If any provision is invalid, the remainder stays in effect.
• Failure to enforce a provision is not a waiver.
• These Terms and related policies form the entire agreement.
• Users may not assign rights without written consent.

Notices to the Company: Gig Oasis Limited, Lagos, Nigeria, Email: contact@gigoasis.com

• Compliance with Nigeria Data Protection Act (NDPA) 2023.
• Compliance with AML laws and NFIU Guidelines, including EDD where needed.
• Cooperation with law enforcement under Cybercrimes (Prohibition, Prevention, etc.) Act 2015.
• Consumer rights under FCCPA 2018, including fair dealing and redress processes.

• Deliver work to agreed specifications and quality.
• No unauthorized subcontracting without Client consent.
• Maintain accurate time logs for hourly projects.
• Respond to Client messages within 24 hours during active projects.
• Do not bid on projects you are not qualified to perform.
• Honor deadlines or communicate delays promptly.

• Provide clear and accurate project descriptions.
• Respond to Freelancer communications within 48 hours.
• Review and approve deliverables promptly.
• Fund Escrow before work begins on fixed-price projects.
• Do not request unpaid speculative work.
• Pay agreed rates without unreasonable delay.